Account

Who processes your information

Green Fusion Metering (Pty) Ltd runs this portal and the GFM Mobi app for De Plattekloof Lifestyle Estate. Questions about your information go to our Information Officer. Contact Green Fusion Metering.

What we keep

Your unit's water and electricity consumption, the announcements the estate sends to your unit and which of them your unit's login has opened or archived, and the login's sign-in records: each sign-in attempt with a keyed (scrambled) form of the IP address it came from — never the address itself — kept 90 days.

Why

To meter and bill the estate's utilities, to let you see your own unit's consumption, and to show you the estate's announcements.

A shared login

Everyone in your household who has your unit's password sees the unit's consumption, hour by hour, and its announcements.

Where it is held

On Supabase (USA) and Vercel (USA), under their data-processing terms. A sign-in check may use Cloudflare. When you choose a password, only the first 5 characters of a scrambled form of it are checked against Have I Been Pwned's breach list — never the password.

How long

Sign-in records 90 days; the login's audit 5 years; consumption and announcements for the life of the metering contract. The record of which announcements a login opened or archived is removed when the login is reset or deleted.

Your rights

You may ask to see or correct your information, delete your login (Account › Delete my login) or complain to the Information Regulator.